Why EnrolHQ Is Worthy of Consideration

Many people do not fully understand what an enrolment system actually does. There is a general sense that it helps manage prospective students and process applications, but in practice, there is a lot more going on behind the scenes.

Strong enrolment processes are central to a school’s long-term sustainability, but the systems behind them are often fragmented or underutilised.

After working on several separate enrolment implementations across different schools, I have seen what tends to work well and where systems often fall short. EnrolHQ is one platform that has been consistently performing across a range of environments. Here is a breakdown of why it is gaining traction.

Designed for Practical Implementation

A common challenge with enrolment platforms is that schools often end up using only a fraction of the available functionality, sometimes no more than a digital application form.

EnrolHQ has been designed in a way that makes it easier to realise broader benefits early in the project. The system includes many of the standard questions and structures that schools typically require. This helps reduce the friction that often slows down or derails implementations.

Structured Lead Scoring and Waitlist Management

Effectively managing a waitlist is essential for schools where demand is high and application timing matters.

EnrolHQ includes logic to support lead scoring and waitlist handling. This can include factors such as date of birth, which is particularly important for schools with strict intake criteria, and date of application. These features can be configured to reflect different enrolment priorities, helping ensure fair and transparent decision making.

Communication History in One Place

Communication with prospective families is critical, especially when multiple staff members may interact with the same applicant over time.

EnrolHQ allows email and SMS conversations to occur directly within the system. This creates a centralised history of correspondence, which can be invaluable during transitions or when handing over responsibilities across team members. It also supports a more consistent experience for families during the application process.

Full Activity Logging

From a systems management perspective, comprehensive audit logs are a standout feature.

Every data change, configuration update, and communication is logged. This traceability simplifies troubleshooting, supports governance, and provides a clear picture of how the system has been used over time.

Built to Adapt

Some systems are rigid. Others try to be too many things to too many people.

EnrolHQ strikes a balance by offering standard workflows while remaining flexible enough to accommodate school specific processes. It supports a wide range of approaches, from standardised forms to more bespoke enrolment journeys, backed by responsive support when needed.

Timely and Helpful Support

One notable characteristic is the responsiveness of the support team.

In practice, support tickets tend to receive a reply within minutes, not just an automated acknowledgement, but a genuine response aimed at resolving the issue. That level of engagement is uncommon and valuable during both implementation and ongoing use.

Direct and Transparent Contacts

In some cases, support from software providers can feel distant or difficult to reach. That has not been the experience here.

Communication channels include ticketing, email, and phone, and it is possible to reach senior team members directly when needed. This reduces friction and helps schools get timely answers when it matters most.

A Team That Understands Enrolments

What also stands out is the team behind the platform.

Mark Barrett, co-founder, continues to stay involved in implementation and training 

Mario Gudelj often speaks with conviction about key priorities and shares a clear vision for the direction of the product. 

Eddy Chan brings deep focus to data migration, working hard to preserve the nuanced details from legacy systems 

Allusha Strand, is consistently responsive and helpful, particularly when it comes to training and frontline support

Final Thoughts

EnrolHQ has emerged as a strong contender in the enrolment system space. It is not just a form builder or database. It is a platform that reflects a practical understanding of school needs and supports both operational outcomes and a positive parent experience.

Schools reviewing their current enrolment processes, whether managed through a student information system, paper forms, or basic web submissions, may find it worthwhile to take a closer look at how EnrolHQ compares to other options available.

Highlighting what EnrolHQ does well is not intended as criticism of other platforms. There are a number of capable systems available, each with strengths depending on a school’s context and priorities.

This perspective comes from working with a range of enrolment systems across independent schools, including but not limited to EnrolHQ. I have no formal affiliation with the product or company, just observations from the field and a great working relationship.